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Patient payment portal

Stripe-powered statements with payment plans and good-faith estimates.

L
Lumen HealthBilling
Lila Hamasaki · MRN 88-771-2204
Total balance due
$74.60across 3 statements
Plan
BCBS IL · PPO Bronze
Deductible YTD
$1,840 / $3,000
OOP YTD
$2,182 / $7,500
Group
GRP-7710
Member ID
XJB***6789
YTD paid
$413.00
ServiceDateAmountStatus
Office visit
Dr. Adeyemi · Lila · CPT 99214
Apr 15, 2026$37.70Due
Lab panel — CMP, Lipid, A1C
Quest Diagnostics · Lila · CPT 80053·80061·83036
Apr 19, 2026$19.30Due
Pediatric well-check
Dr. Park · Mia (8) · CPT 99393
Apr 22, 2026$0.00Paid
Telehealth follow-up
Dr. Adeyemi · Lila · CPT 99213
Mar 22, 2026$17.60Past due
Specialist visit — Cardiology
Dr. Voss · Lila · CPT 99244
Feb 18, 2026$44.00On plan
MRI L knee w/o contrast
Bay Imaging · Lila · CPT 73721
Jan 20, 2026$144.00Paid
Annual physical
Dr. Adeyemi · Lila · CPT 99396
Dec 04, 2025$0.00Paid
Selected to pay
$74.60
3 statements
Payment plan
Payment method
PCI DSS · processed via Stripe

RCM · Patient financial services

Self-pay collections & payment plan health

What patients are paying, on what plans, and where balances are getting stuck.

Synthetic data

Payment method mix

Card on file$284k
One-time card$188k
ACH$92k
Apple/Google Pay$48k

Plan terms

  • 3 months142
  • 6 months188
  • 12 months71
  • 24 months · special20

Good-faith estimate accuracy

Within ±10%
94%
Disputes
2

Connectors used

Stripe

required

Statements, payment plans, good-faith estimates

Eligibility & Claims

required

Stedi / Availity

Compute patient responsibility

Microsoft Outlook

optional

Statement delivery via email

Twilio (BAA)

optional

Past-due SMS nudges