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Prior authorization automation

Payer portal scraping, X12 278 submission, and status polling.

PA
MISSION CONTROL · PRIOR AUTH OPS
FLIGHT DIRECTOR · roster: 142 auths
UPLINK OKMET T+00:00CHI-2
DRAFTING
022
AWAITING PAYER
055
PENDED · INFO
017
APPROVED
036
DENIED
012
TELEMETRY · TURNAROUND BY PAYER
MEDICARE3.0d
CIGNA3.0d
HUMANA4.8d
UNITEDHEALTHCARE5.3d
AETNA7.3d
BCBS TEXAS8.3d
TELEMETRY · CASE CATEGORY MIX
AGENT NAME
TRIGGERS
AUTO-APPROVE THRESHOLD · 85%
Cases with criteria fit ≥ threshold are auto-submitted with approval likelihood.
ESCALATION · ON PEND/DENY
WORKFLOW STEPS · drag-order
  1. 01Verify eligibility (270/271)
  2. 02Extract clinicals from chart
  3. 03Match payer policy (InterQual/MCG)
  4. 04Score criteria fit
  5. 05Assemble X12 278 payload
  6. 06Transmit to payer
  7. 07Poll status & alert on pend
  8. 08Auto-draft appeal on denial
PAYER SCOPE
CATEGORY SCOPE
AGENT LOG · LIVE
// awaiting deploy…
CONSOLE · AUTH QUEUE / 142 TGTS
RANGE 118 / 142
TARGET · PA-77800

Pilar Marquardt

CPT 29881Knee arthroscopy w/ meniscectomy

DR. K. VOSS · MRN-394702

Submitted
PAYER
BCBS ILLINOIS · PPO
REF #
BCB-822159
SUBMITTED
2026-04-20
AGE
T+10d
POLICY MATCH · MCG ORT-008

MRI-confirmed tear + mechanical sx

Prior auth · Operations

Auth pipeline, payer SLAs & turnaround

Status across portals, payer response times, and the cases blocking care today.

Synthetic data

By payer · 30d TAT

Aetna1.8d
UHC2.4d
BCBS2d
Humana3.1d
Cigna1.6d

Cases blocking care today

  • MRI lumbar · 72148BCBSDay 4Pend info
  • Humira inj · J0135UHCDay 6Peer-to-peer
  • CPAP setup · E0601AetnaDay 2Submitted
  • Echo · 93306CignaDay 3Approved ✓

Connectors used

Eligibility & Claims

required

Stedi / Availity

X12 278 submission and status polling

Microsoft Excel

required

Authorization tracker for ops

Stripe

optional

Hold patient charges pending approval

Snowflake / BigQuery / Databricks

optional

Approval-rate dashboards